The crisis triggered by the Corona pandemic has clearly shown european countries the importance of the competent use of digital tools and communication media for our society. Due to the required social distancing, virtual communication channels, such as video conferences, synchronous and asynchronous cooperation, have gained enormously in importance and are crucial for the social integration of people in times of crisis.
A large proportion of people living in Europe can handle these tools well and already use them in profession and private lives. However, one group of the population particularly affected by the effects of the Corona crisis remains excluded from modern digital communication channels: old and very old people are often not able to use the current media and communication channels to a sufficient extent. These circumstances have fatal consequences for the integration of this group into society, especially in times of enforced quarantine and social distancing. They continue to become lonely and lose contact to their relatives and society in general.